Your ITAM Program:
To Outsource, or Not to Outsource?

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Outsourcing, defined as the contracting of a business process to a third party, is becoming increasingly popular in the IT industry. By outsourcing functions or tasks where they lack some of the necessary skills or expertise, companies are able to focus better and optimize performance in their core competencies.

There are other compelling reasons to outsource. Outsourcing enables greater budget flexibility and control when companies pay only for the services they need and acquire these services at the time that they need them. Additionally, outsourcing reduces the need to hire and train specialized staff, brings in fresh expertise, and reduces capital and operating expenses. By taking this approach, companies can apply money and resources to their core business.

Today many organizations are asking themselves whether or not they should outsource their IT Asset Management (ITAM) Programs, and exploring their options. Before we address this question specifically, let’s consider the analogy of maintaining your home. When it comes to caring for your home, do you clean your own house, or do you have a cleaning service? Do you do the cooking, or do you have a chef? Do you hire a gardener or landscaper? If you live in a cold climate, do you have a snow removal service? These are just some of the many tasks that you can outsource to experts to provide you with more time to focus on other activities in your life.

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